Privacy policy

Your privacy is important to us. This privacy policy explains how WinkelMakers collects, uses, and protects personal data shared by visitors and prospective customers through this website.

WinkelMakers is an initiative by Muse Digital, an independent company and Shopify Partner, created to help brands, entrepreneurs, and small businesses build professional online stores on Shopify.

1. Who we are

This website is operated by Muse Digital, which is responsible for the WinkelMakers initiative.

If you have questions about this privacy policy or the processing of your personal data, you can contact us at: info@winkelmakers.nl

2. What data we may collect

We may collect information that you provide directly to us when you contact us, fill out a form, request a quote, or send us a message.

• Name
• Email
• Phone or WhatsApp, if provided
• Company name or brand name
• Website, social media profile, or company information
• Message sent through the form
• Information needed to understand your request

We may also collect minimal technical data needed for the operation, security, and stability of the site, such as browser and device information, page views, and technical data about your visit.

3. How we use your data

We use collected personal data to respond to messages, understand your project, prepare proposals, provide support, improve our services, and, where applicable, comply with legal obligations.

We do not sell your personal data.

4. Forms and contact

When you fill out a form or contact us, we use the information provided to handle and respond to your request.

5. Google Search Console

We use Google Search Console to monitor the site's presence in Google search results.

6. Google Analytics

At the moment, this site does not use Google Analytics or similar behavioral analytics tools.

If we use analytics tools in the future, this privacy policy will be updated and we will ask for consent, if needed, before enabling non-essential cookies or technologies.

7. Cookies

This site only uses cookies needed for basic functionality, security, and stable browsing.

8. Data sharing

We may share personal data only when needed to manage the site, respond to requests, provide support, or comply with legal obligations.

9. International data transfers

Some tools used by the site may process data outside Brazil, for example through technology, hosting, email, or infrastructure services from international companies.

10. Legal basis for processing

Depending on the situation, we may process your data based on:

• Consent, when you voluntarily provide information or authorize a specific use of your data
• Pre-contractual measures, when you request a proposal or support
• Legitimate interest, to respond to contacts, improve our services, protect the site, and keep administrative records needed for the business relationship
• Compliance with a legal or regulatory obligation, where applicable

11. How long we keep your data

We keep your personal data for as long as necessary to fulfill the purposes in this privacy policy, respond to your request, retain business records when needed, or comply with legal obligations.

12. Your rights

Under data protection law, you may request the following:

• Confirmation that personal data is being processed
• Access to your personal data
• Correction of incomplete, inaccurate, or outdated data
• Anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data
• Data portability, where applicable
• Deletion of data processed on the basis of consent, where applicable
• Information about data sharing
• Withdrawal of consent, where applicable
• Objection to processing, in cases permitted by law

To exercise your rights, contact us at: info@winkelmakers.nl

13. Data security

We take reasonable measures to protect personal data against unauthorized access, misuse, alteration, disclosure, or destruction.

14. Links to external sites

This site may contain links to external sites such as Shopify, social networks, or other platforms.

15. Changes to this policy

We may update this privacy policy periodically to reflect changes to the site, services, tools used, or legal requirements.

16. Contact

If you have questions about this privacy policy or the processing of your personal data, contact us at: info@winkelmakers.nl